Energy — Offshore EPC

Schedule Accelerations

Accelerated first oil and enhanced ROI by launching a new collaborative model for off-shore EPC project delivery.

9mo
Ahead of schedule — first oil delivered early
20%
Savings in Capex achieved
Multi
Global Construction Awards won

A project team was tasked with demonstrating significant value enhancement of a new relational model for off-shore EPC project delivery. The project was sanctioned at a cost reduction of 11% from the original FID, creating immediate pressure to perform differently.

Coaching and facilitation of the project board, project management teams, cross-functional engineering and construction teams were delivered to align all stakeholders for the new project philosophy, framework, behaviours and goals — and to generate increased collaboration between all project entities and work packages.

  • First oil achieved 9 months ahead of schedule
  • 20% savings in Capex delivered
  • Winner of multiple Global Construction Awards
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Performance Turn Around & Intervention

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Energy — Pipeline

Performance Turn Around & Intervention

Dismantled turf issues and re-engaged contracting entities to meet critical project deadlines on a major off-shore pipeline project running 6 months behind schedule.

6mo
Behind schedule fully recovered
On time
First gas shipped precisely on schedule
Zero
Financial penalties incurred

A pipeline project was running 6 months behind schedule in its final 4 months due to a breakdown in client/contractor relationships. The project faced steep financial penalties for each day of delay to the national grid — the stakes could not have been higher.

A cultural assessment was performed to gather insights into the disconnects between individuals and project entities. Rapid joint working sessions were then implemented to dismantle turf issues and re-invigorate contracting entities to meet critical project deadlines.

  • First gas shipped precisely on time
  • All contract deliverables successfully met
  • Zero financial penalties incurred
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Increased Project Profits

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Energy — Offshore Platform

Increased Project Profits

Coached multiple contracting teams in a complex network of partners to dramatically reduce Capex for implementing additional capacity to a "live" off-shore platform.

62%
Documented Capex reduction — against industry norm
Zero
Production downtime on the live platform
Early
Project completed ahead of schedule

A North Sea Integrated project team was tasked to work collaboratively with multiple contractors to realise Capex savings for delivering additional capacity — with zero production interruptions — on a live platform. A complex network of partners with conflicting priorities needed to be aligned.

Collaborative working sessions and coaching were provided for the integrated client and contractor teams to develop creative solutions to their engineering challenges and demonstrate the value of collaborative contracting. Focus was placed on building trust, shared accountability, and innovative problem-solving across all entities.

  • 62% documented Capex reduction — against industry norm and project forecast
  • Early project completion with zero downtime on the live platform
  • Demonstrated the power of collaborative contracting at scale
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Capex Savings & Superior Alignment

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Energy & Retail — Alliance

Capex Savings & Superior Alignment

Formulated and coached the implementation of an energy and construction Alliance to build 1,600 retail sites across 16 markets.

43%
Aggregate cost savings delivered
1,600
Retail sites built across 16 markets
Early
Delivery achieved ahead of schedule

A newly formed energy and construction partnership was required to demonstrate significant cost savings and increased effectiveness through superior collaboration for the design and construction of over 1,600 retail sites across 16 geographies.

Performance consulting and on-site coaching of Country Managers and country teams were conducted to develop innovative approaches to improve efficiencies and realise cost savings across the portfolio.

The Alliance Leadership Team (ALT) was formulated, launched and coached alongside Country Managers. Performance and collaboration working sessions were implemented with regional delivery teams to gain buy-in and form high-performing teams. On-site coaching support addressed inevitable interruptions and kept teams on track to achieve project milestones.

  • 43% aggregate cost savings across the entire portfolio
  • 1,600 retail sites successfully built across 16 markets
  • Early delivery achieved ahead of original schedule
  • Strategic relationships established for future partnership programmes
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Jakarta: Successful Client Handover

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Infrastructure — Jakarta

Jakarta: Successful Client Handover

From a 5-month delay to an on-time handover — restoring trust and collaboration on a 48-storey high-rise development in Jakarta.

5mo
Delay fully recovered
On time
Client handover successfully delivered
48
Storey high-rise completed on schedule

Approximately 30% into construction of this 48-storey high rise, the project was estimated to be running 5 months behind schedule. As with many lump-sum contracts, silos had formed and solidified. There were obvious pressures built up between the engineering and construction teams — disempowering views, gossip, and criticisms had replaced effective communication. Owners stated that there was little confidence the project would meet its required handover date.

HIP began by conducting a "cold eyes" review of the project, its real progress and all participating entities. Collaborative cross-entity working sessions were conducted in bite-sized 2–3 hour timeframes to restore trust, establish clear commitments, and re-engage all teams around a shared goal. Focus shifted from blame and protection to shared ownership and forward-looking problem-solving.

  • 5-month delay fully recovered — project handed over on time
  • Client handover exceeded expectations
  • Trust and collaboration fully restored between all project entities
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Mass Transit Opening & HUC Intervention

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Infrastructure — Mass Transit

Mass Transit Opening & HUC Intervention

Deactivated relational breakdowns and re-engaged necessary collaboration between client and contractors for a highly political transit hub opening.

On time
Politically critical hub opened as required
10yr
Project successfully completed in its final phase
All city subway lines connected as planned

In the final six months of a ten-year NYC project, schedule, political and community pressures had taken their toll. Architects, designers, engineers and constructors had become entrenched in silos — relationships and trust had eroded, project meetings were counter-productive, individuals bypassed approval channels, and behaviours had embedded aggression and self-protection. All of this was critically impacting the required collaboration and the ultimate project schedule.

HIP interviewed a critical mass of project personnel across client and contracting entities to reveal the mindsets, beliefs and attitudes that had evolved. Upon presenting the output to senior executives, each committed to removing all obstacles and reigniting a positive work culture.

Collaborative cross-team working sessions were conducted to rapidly resolve outstanding project issues, retire counter-productive behaviours, shift focus to the future, and re-establish the productive relationships needed to meet the opening deadline.

  • Highly political transit/retail hub soft opening met on time
  • Ten-year project successfully delivered in its final critical phase
  • All city subway lines connected and operational as planned
  • Collaboration and trust fully restored between all project entities
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Return to Profit in the GFC

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Organisational — UKMEA

Return to Profit in the GFC

Refocused and reinvigorated an executive board and regional offices throughout UKMEA to shift mindset from reducing costs to winning work during the Global Financial Crisis.

Full return to profitability achieved
UKMEA
Regional offices transformed across the region
New
Winning strategies for capturing new work

A highly recognised engineering firm had been hard hit in the 2008 GFC, with client project funding put on hold across many regions. Like so many others, they had undergone redundancies — the fallout of which had impacted the mood, morale, creativity and view of the future amongst the people who remained.

A cultural assessment was performed to reveal the depth and breadth of the impact across the region. Work sessions were conducted with the regional board to immediately shift their mindset from "continuing to reduce costs" to "winning more work" — and to develop strategies for uplifting the broader employee base's view of the future.

Activation working sessions were also implemented across each of the regional offices to establish a context of inspiration, shift the paradigm for performance and design winning strategies for capturing new work.

  • In the first 8 months, against a forecast of a significant loss in revenue and profits, the region met their original (pre-GFC) revenue target and fell shy by 1% on its original profit target. In the following 12 months, the region exceeded both their revenue and profit targets. This was the first time in 6 years this level of performance was achieved
  • Executive board aligned around a shared growth mindset and strategy
  • Regional offices re-energised with clear winning strategies
  • New work captured across multiple geographies in the UKMEA region
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Clinical Study — Oncology

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Pharma — Clinical Trial

Clinical Study — Oncology

Accelerated FDA approval by 4 months for a major oncology compound in Phase Three global clinical trial valued at $1.3M in daily sales.

4mo
FDA approval accelerated ahead of schedule
$1.3M
Daily sales value of the approved compound
Phase 3
Global clinical trial successfully completed

A Global Phase 3 oncology study was running six months behind schedule, jeopardising approvals for a new compound shown to dramatically reduce non-small cell lung cancer tumours. The company's elevated share price reflected the market's confidence in meeting the original submission date announced by its CEO — yet the new study team lacked certainty in clawing back any of the 6-month projected delay.

HIP was asked to design an intervention with the Global study team, physicians, site staff and study monitors. Working sessions were conducted to:

  • Shift the prevailing mindset from "we inherited a poorly planned study" to "the future of this trial is in our hands"
  • Rapidly develop and increase the leadership provided up, down and across all study entities
  • Support Investigators in accelerating patient recruitment and data management
  • Build genuine collaboration and shared accountability across the global team
  • Cause the required level of relationship between study team members, investigators and site staff to remove barriers and resolve obstacles with speed and creativity
  • The joint breakthrough team produced an on-time database lock and successfully clawed back 4 months from the 6-month approval delay. Sales estimated at $1.3M per day.
  • Phase 3 global clinical trial successfully completed
  • Compound approved — valued at $1.3M in daily sales
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Patient Recruitment Speed

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Pharma — Neurology Trial

Patient Recruitment Speed

Study Investigators and Monitors broke out from traditional working relationships and accelerated recruitment from seriously behind forecast to ahead of schedule within 60 days.

60d
From behind forecast to ahead of schedule
On time
FDA approval met as required
Neurological trial successfully completed

A highly visible neurological trial was seriously behind its patient recruitment forecast, putting the FDA approval timeline at risk. Study Investigators and Monitors were operating within traditional, siloed working relationships that were preventing the breakthrough in pace and collaboration needed to recover the schedule.

HIP worked with the study team to break existing working patterns and establish a new model of genuine collaboration between Study Investigators and Monitors. Focus was placed on building shared commitment to the trial outcome, removing barriers to recruitment, and creating an environment where accelerated action was both possible and expected.

  • Recruitment accelerated from seriously behind to ahead of forecast within 60 days
  • FDA approval met on time
  • Neurological trial successfully completed
  • New collaborative working model established across the study team
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Pharma Sales Breakthrough

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Pharma — Sales & Growth

Pharma Sales Breakthrough

Coached a Multi-National pharmaceutical franchise in Hong Kong to produce a 20% breakthrough in sales growth, despite a major blockbuster recall and new compliance standards.

20%
Breakthrough in sales growth achieved
HK
Multi-national franchise in Hong Kong market
Despite
A major blockbuster recall and new compliance standards

A Multi-National pharmaceutical franchise operating in the Hong Kong market was facing the dual challenge of a major blockbuster product recall and the implementation of new international compliance standards. Despite these significant headwinds, the business needed to demonstrate growth and rebuild market confidence.

HIP coached the franchise leadership and sales teams to shift from a defensive, reactive posture to a proactive, opportunity-focused mindset. Working sessions focused on building team alignment, re-energising the sales force, developing innovative approaches to the market, and establishing a high-performance culture capable of delivering results under pressure.

  • 20% breakthrough in sales growth achieved in the Hong Kong market
  • Performance delivered despite a major product recall and new compliance requirements
  • High-performance sales culture established across the franchise team
  • Market confidence rebuilt and new growth strategies implemented
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